Terms and Conditions

Dispatch online encourages everyone to become familiar with these terms and conditions before ordering any of the products or services we provide.

By visiting these web-sites, or by ordering any products or services you agree to be bound by the Terms and Conditions outlined below. Lixup IT LTD reserves the right to change these terms at any time. Potential and Existing Customers are encouraged to check back our Terms and Conditions from time to time to be well informed of any changes.

1. Security

1.1 Dispatch Online treat the Security of customer’s personal Information very seriously, ensuring that your privacy is protected at all times.

1.2 Dispatch Online does not store any credit card information anywhere on our system. Credit Cards are processed directly via PayPal and any recurring payment profiles are stored and managed by PayPal.

1.3 Dispatch Online will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. This is in accordance with the Data Protection Act (1998). We may use personal information to send customers promotional information about third parties which we think you may find interesting if a customer tell us that they are happy for this to happen.

2. Subscriptions , Refunds And Cancellations

2.1 Dispatch Online provides evaluation periods for potential customers on certain products.

2.2 Payments for subscriptions are only applied once a customer has registered and subscribed for one of the software products or services provided by Dispatch Online. Payments will then be generated on a recurring subscription basis, based on the day a customer had originally subscribed and the chosen period. Invoices will be generated automatically for every payment, and are stored in Account Management System, allowing customers to be fully aware of payments made

2.3 Customers are entitled to cancel a subscription at any time. To cancel a subscription, a customer will need to log into the Account Management System and go through the Cancellation Procedure. An account will remain active until next billing date is due and will be deactivated thereafter.

2.4 customer is entitled to a refund within 7 days of their initial Subscription Date.

3. Acceptable Use Policy

3.1 Dispatch Online reserves the right to suspend or cancel a customer’s access to any or all of our services, where Dispatch Online concludes that an account has been used inappropriately.

3.2 will suspend or cancel access to an account which:

  • contains invalid or fraudulent details;
  • initiates a payment card charge back;
  • attempts to resell or sublease any software or services without prior written permission;
  • uses excessive server resources;
  • uses obscene, offensive or inflammatory language when contacting the company or dealing with the company on any public forum;
  • infringes copyrights or trade marks;
  • promotes or assists any illegal activity.

4. Changes To Subscription Cost

4.1 Subscription costs are subject to change and are annually reviewed. Dispatch Online may increase or decrease subscription due to VAT changes, or as a result of changes in our business strategy, market changes, rising demand for our products and services. In case VAT is increased or decreased, Dispatch Online will act accordingly to adjust that VAT difference for our prices and services..

3.2 will suspend or cancel access to an account which: